Pacific Inns News

February 2018

Dayton Best Western Plus Wins Champion Customer Care Award

The Best Western Plus in Dayton, Washington received the 2018 Champion Customer Care Award for ranking in the top 10 percent for Overall Service and achieving a Quality Assurance score in the top 20 percent last year.

Through superior customer care, the Best Western Plus in Dayton continues to lead the industry and strengthen the brand which has been experiencing record levels of guest satisfaction. In a letter of recognition, David Kong, President and CEO of Best Western Hotels & Resorts, said: “Thank you for your commitment to providing the best in customer care and for ensuring an exceptional guest experience at your hotel.”

* The picture above shows Dayton Best Western Plus, General Manager, Eleanor Specht and Pacific Inns, Vice President, Linsey Forni-Pullan at the recent district meeting where the award was presented.