Pacific Inns News

February 2023

Pacific Inns’ Holiday Inn Express NW Portland Team in the News for Heroic Hospitality


The Holiday Inn Express & Suites in NW Portland that is owned and operated by Pacific Inns became a welcome relief to those left stranded when a record-breaking snow storm hit the Portland, Oregon area on February 22, 2023.

Despite the hotel being at full occupancy, General Manager, Dave Forni and Head Housekeeper, Nanette Sutherland, worked through the night to continue welcoming people in need of somewhere to go. The hotel team got those without a room pillows and blankets to find comfort in the lobby and meeting rooms, and in the morning a hot meal. Portland NBC News affiliate KGW was in the area to report the story: Downtown Portland hotels sold out, help those stranded by the snowstorm

“We are grateful for our amazing staff and their heroic hospitality in the unforeseen snow storm. They didn’t do it for recognition, they did because they truly care about people and all our guests.” Linsey Forni-Pullan, Executive Vice President of Pacific Inns.